How do I launch the shipment wizard in Salesforce?
To create a shipment, the Shipment Wizard must be launched first. There are two ways to do this:
Click the UPS Shipments tab, then click New UPS Shipment
Go to any Lead, Contact, Account or Opportunity record, then click New Shipment on the UPS Shipments related list.
Creating a shipment from a Lead, Contact, Account or Opportunity will preload the recipient’s contact and address fields.
Note: Shipments can also be created directly from a Custom Object (e.g., Cases).
Once you launch the Shipment Wizard, follow these steps for creating an outgoing or Return Domestic Shipment
Follow these steps for creating an Outgoing or Return International Shipment